Privacy Policy

Luxury Stock Exchange, operated by LSM ("Luxury Stock Exchange," "LSE," "we," "us," or "our"), respects your privacy.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit our website, create an account, browse luxury resale opportunities, purchase ownership of tangible luxury goods, track your portfolio, participate in referral or ambassador programs, communicate with us, or otherwise use our platform.

Luxury Stock Exchange is a technology and marketplace platform that provides access to curated ownership opportunities involving tangible luxury goods. Luxury Stock Exchange is not a securities exchange, investment platform, broker-dealer, investment adviser, bank, wallet provider, or custodian of customer cash balances.

By using our website or services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the platform.

We may collect the following categories of personal information.

A. Account Information

When you create an account, apply for access, or use the platform, we may collect:

• Full name
• Email address
• Phone number
• Billing address
• Shipping address, if applicable
• Username or display name
• Password or authentication credentials
• Account preferences
• Referral or ambassador information
• Communication preferences

B. Identity, Eligibility, and Verification Information

To protect users, prevent fraud, support transactions, and comply with applicable obligations, we may collect:

• Date of birth
• Government-issued identification, if required
• Business information, if you are purchasing through a company
• Tax-related information, if required
• Payment verification information
• Fraud prevention and risk review information

Luxury Stock Exchange may use third-party providers to verify identity, process payments, detect fraud, or support compliance. We do not store full bank account credentials unless expressly disclosed and processed through an approved third-party provider.

C. Transaction and Opportunity Information

When you browse, claim, purchase, or track a luxury resale opportunity, we may collect:

• Products or opportunities viewed
• Items added to cart
• Opportunities claimed or purchased
• Purchase price
• Platform fees, if applicable
• Payment status
• Ownership records
• Portfolio activity
• Listing platform connection status
• Opportunity status updates
• Sale, payout, and performance history
• Customer service notes related to your transaction

This information is used to operate your account, maintain ownership records, provide portfolio visibility, and support the resale process.

D. Payment Information

Payments are processed by third-party payment providers.

Luxury Stock Exchange does not operate a stored-value wallet, does not hold customer cash balances, and does not allow users to deposit funds into an account for future purchases.

Depending on available payment options, payment providers may collect:

• Bank payment information
• Payment authorization details
• Billing information
• Transaction confirmation data
• Fraud screening signals

We receive limited payment information necessary to confirm, process, and reconcile transactions.

E. Partner Listing Platform Information

Luxury Stock Exchange may work with approved luxury resale partners, including Luxe Du Jour and future listing platforms.

When an opportunity is claimed, purchased, listed, tracked, or sold through a partner listing platform, we may collect or share information necessary to:

• Connect your account with the listing platform
• Record ownership of the item
• Track the opportunity status
• Manage resale activity
• Facilitate payout information
• Provide customer support
• Maintain accurate transaction history

Partner listing platforms may have their own privacy policies and terms. You should review those policies before creating an account with or using any partner platform.

F. Communications

When you communicate with us, we may collect:

• Emails
• Chat messages
• Customer support requests
• Feedback
• Survey responses
• Call notes
• Social media messages
• Information you voluntarily provide

G. Referral, Ambassador, and Affiliate Information

If you participate in referral or ambassador programs, we may collect:

• Referral links
• Referral codes
• Click activity
• Referred customer activity
• Conversion information
• Commission or reward eligibility
• Ambassador account details

Referral and ambassador activity may also be processed by partner platforms or affiliate technology providers.

H. Device, Usage, and Analytics Information

When you use the website or platform, we may automatically collect:

• IP address
• Browser type
• Device type
• Operating system
• Pages viewed
• Time spent on pages
• Click activity
• Navigation paths
• Referring website
• Approximate location
• Cookie identifiers
• Session data
• Error logs
• Performance analytics

We may use cookies, pixels, tags, scripts, and similar technologies to:

• Operate the website
• Keep you signed in
• Remember preferences
• Analyze site performance
• Improve user experience
• Measure marketing performance
• Support fraud prevention
• Provide relevant communications

You may control cookies through your browser settings. Disabling cookies may affect platform functionality.

Where legally required, we will provide a cookie banner or consent preference tool.

We use personal information to:

• Provide, operate, and improve Luxury Stock Exchange
• Create and manage user accounts
• Review and approve platform access
• Display curated luxury resale opportunities
• Process purchases and checkout transactions
• Record ownership of tangible luxury goods
• Track opportunity status in user portfolios
• Coordinate with partner listing platforms
• Support resale, listing, sale, and payout workflows
• Send account updates and transactional notifications
• Provide customer service
• Manage referral and ambassador programs
• Personalize user experience
• Prevent fraud, abuse, unauthorized access, and misuse
• Maintain platform security
• Improve product design and platform performance
• Comply with legal, tax, accounting, and regulatory obligations
• Enforce our terms, policies, and agreements

We do not sell your personal information.

We may share personal information with the following categories of recipients.

A. Service Providers

We may share information with vendors that help us operate the platform, including:

• Shopify and Shopify-related applications
• Payment processors
• Banking payment providers
• Fraud prevention providers
• Identity verification providers
• Email and SMS providers
• Analytics providers
• Cloud hosting providers
• Customer service platforms
• Data storage providers
• Referral and affiliate tracking providers
• Inventory synchronization providers
• Accounting, tax, and reporting systems

These providers are authorized to use personal information only as needed to provide services to us or as otherwise permitted by law.

B. Partner Listing Platforms

We may share necessary personal information with approved resale partners so they can:

• Create or connect your account
• Record item ownership
• Authenticate and manage tangible luxury goods
• List and market the item
• Communicate regarding the sale
• Process sale records
• Facilitate payout or settlement
• Provide support

Currently, opportunities may be connected to Luxe Du Jour. In the future, Luxury Stock Exchange may work with additional approved partner listing platforms.

C. Payment and Banking Partners

When you check out, your payment information is processed by third-party payment providers. We receive transaction confirmation and limited payment-related information but do not hold customer funds in a wallet or stored balance.

D. Professional Advisors

We may share information with lawyers, accountants, auditors, consultants, insurers, tax advisors, and other professional advisors where necessary for business, legal, accounting, tax, insurance, or compliance purposes.

E. Legal, Safety, and Compliance

We may disclose information where required or permitted by law, including to:

• Comply with court orders, legal process, or regulatory requests
• Enforce our agreements and policies
• Protect our rights, users, partners, property, or safety
• Detect or prevent fraud, abuse, or security incidents
• Resolve disputes
• Respond to lawful requests from public authorities

F. Business Transactions

If we are involved in a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar business transaction, personal information may be transferred as part of that transaction.

Luxury Stock Exchange may display portfolio information, opportunity history, status updates, sale history, and performance-related information.

This information is provided for transparency, account management, and recordkeeping. It is not financial, investment, tax, accounting, or legal advice.

Estimated values, resale timelines, projected margins, historical performance, or market data are informational only and may change.

Luxury Stock Exchange does not guarantee resale timing, resale price, profit, or return.

We retain personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• Account management
• Transaction records
• Ownership records
• Customer support
• Legal obligations
• Tax and accounting requirements
• Fraud prevention
• Dispute resolution
• Business recordkeeping

Some information may be retained after account closure where required by law, needed for legitimate business purposes, or necessary to maintain transaction history.

We use commercially reasonable safeguards to protect personal information, including administrative, technical, and organizational measures.

These may include:

• Access controls
• Password protection
• Encryption in transit
• Secure third-party processors
• Role-based permissions
• Audit logs
• Security monitoring
• Staff confidentiality requirements

No method of transmission or storage is completely secure. We cannot guarantee absolute security.

Depending on where you live, you may have rights to:

• Access personal information we hold about you
• Request correction of inaccurate information
• Request deletion of personal information
• Withdraw consent, subject to legal or contractual restrictions
• Opt out of marketing communications
• Ask questions about our privacy practices
• File a privacy complaint

To exercise your rights, contact us at:

We may need to verify your identity before processing a request.

You may opt out of promotional emails at any time by clicking the unsubscribe link in the email.

You may still receive transactional or account-related messages, including purchase confirmations, security alerts, portfolio updates, opportunity status updates, and policy notices.

We are based in Alberta, Canada. Some service providers may process or store information outside of Alberta or Canada, including in the United States or other jurisdictions.

When information is processed outside your jurisdiction, it may be subject to the laws of that jurisdiction.

Our platform may link to third-party websites, payment providers, partner resale platforms, affiliate programs, or other services.

This Privacy Policy does not apply to those third-party websites or services. We encourage you to review their privacy policies before using them.

Luxury Stock Exchange is not intended for children under the age of majority in their jurisdiction.

We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, contact us and we will take appropriate steps to delete it.

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date.

Your continued use of the platform after changes are posted means you accept the updated Privacy Policy.

If you have questions about this Privacy Policy or our privacy practices, contact: